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Data & Technology

Overview

Capabilities

Partnerships

Key Recognitions

Thought leadership

Data Analytics & Technology Solutions

We empower brands to transform their approach to data analytics and technology, enabling them to deliver connected experiences at the speed of today’s market.

Our solutions seamlessly integrate with leading technology innovators, Adobe, Salesforce, Google, AWS, and Snowflake, creating powerful, unified capabilities. This is what makes us your trusted marketing automation agency, platform consultant, and go-to expert for everything data and technology marketing.

Our Analytics and Technology Capabilities

At dentsu Australia, we craft technology and analytics solutions that simplify workflows and elevate customer engagement. Our expertise empowers brands to deliver personalized experiences at scale, driving efficiency, impact, and measurable growth.

Ready to turn your data into actionable insights for smarter, more effective campaigns? Let’s make it happen.

Our Capabilities

Data Analytics & Insights

Data Analytics & Insights

With a comprehensive suite of flexible, scalable analytics solutions—and decades of experience partnering with leading global brands, we empower clients to uncover deeper insights that elevate and inform customer experience strategies.

Learn more

Product & Service Innovation Solutions

Product & Service Innovation Solutions

We help brands uncover opportunities for product and service innovation, craft monetization and growth strategies, and drive agility and organizational transformation, all to meet and exceed rapidly evolving customer expectations.

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Our technology partnerships

  • Adobe logo
  • Salesforce logo
  • Google logo
  • AWS logo
  • Snowflake logo
  • Qualtrics logo

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Salesforce partner in Australia with a relationship that spans 16+ years

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Salesforce specialists with an average tenure of more than 4 years

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Salesforce certifications across cloud products and third-party applications

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Salesforce projects delivered, from complex public sector programs to enterprise transformations

Data Analytics & Insights

We begin with rigorous market research and consumer insights, harmonizing fragmented data, layering in AI, and surfacing what matters fast. From there, we build product and market intelligence that powers distinctive experiences to engage, retain, and grow loyal customers. By uniting consumer and experience analytics, we turn signals into actions that inform smarter marketing and product decisions. Our measurement and media analytics quantify impact end-to-end, establishing clear KPIs, testing frameworks, and optimization loops to prove and improve ROI. Finally, our data science and AI capabilities transform data into a competitive advantage with privacy-by-design models, predictive decisioning, and automation, unlocking sustainable growth.

Our awards & recognitions

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Strong Performer Customer Analytics Services, Q2 2025

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Leader & Star Performer Everest Group, Marketing Services

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Greater Goods Award Winner Anti-Human Trafficking Analytics Tool

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Excellence in AI Strategy Consulting Cypher, Minsky Awards

Platforms & Engineering 

We design secure, compliant CX architectures and cloud strategies that scale with your business and turn priority use cases into reality. We modernize and implement commerce and content platforms to unlock deeper, actionable insights and future-ready flexibility. Our team integrates and optimizes marketing technology and customer data platforms, whether robust out-of-the-box or fully customized—to safeguard data and drive experience-led growth. Finally, we bring it all together with advanced experience and cloud engineering that removes barriers to data value and delivers protected, future-proof solutions built for today and tomorrow.

Our awards & recognitions

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Leader Gartner® Magic Quadrant, Digital Experience Services – 2024

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Leader Digital Commerce Services PEAK Matrix®

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Gold Medal Systems Architecture; Marketing Automation; Commerce

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Leader Experience Build MarketScape – Q4 2023

Our Latest Thinking

Experience Design Trends 2025-26: Financial Services Industry
Playbook

Experience Design Trends 2025-26: Financial Services Indu...

Step into the future of finance. Discover transformative trends shaping banking, investments, wealth management, payment platforms, and insurtech. This report delivers deep insights and practical s...

Read more

2025 Global CMO Navigator CX Edition
Playbook

2025 Global CMO Navigator: CX Edition

Our second annual CX-focused CMO Navigator reveals what 1,900+ marketing leaders are planning next—what excites them and what keeps them up at night. From AI to brand loyalty, discover what’s chang...

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Merkle have developed The Agentic AI Playbook
Playbook

The Agentic AI Playbook

BUILD SMARTER AUTOMATION WITH PRACTICAL USE CASES: DOWNLOAD THE NEW AGENTIC AI PLAYBOOK Agentic AI is one of the year’s hottest topics, but many companies struggle to take the first step. Some aim ...

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Our Work

Funlab

Merkle Australia: Tabcorp

Europacific Partners

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Notwithstanding any actions or statements by the Dentsu Group globally or outside the U.S., it will continue to abide by all applicable laws and regulations in the U.S.

Any statements or actions that purport to relate to the Dentsu Group and are inconsistent with U.S. law or guidance should be interpreted as, and deemed, not applicable to the U.S.