Urban renewal in Taiwan is shaped by public opinion and long negotiations, often taking over 15 years. For Wenzaizun and Wugu Garbage Mountain, residents had hoped for change, yet relocation still brought hesitation, loss, and uncertainty—requiring empathy, not persuasion.
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views within a week
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likes
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increase in NTCG’s Governance Satisfaction
The Challenge
Taiwan is a society dominated by public opinion, and each 'urban renewal' project on average takes more than 15 years. Local governments need to hold meetings and consult with residents for a prolonged period of time. The biggest challenge of reconstruction is not just the physical rebuilding of the city but the rebuilding of people's hearts. The situation calls for respect and understanding.
The New Taipei City Government (NTCG) is implementing two major reconstruction projects – Wenzaizun and Wugu Garbage Mountain. These projects cover a vast area and involve millions of residents who live in old and dilapidated urban spaces. Many residents have been looking forward to the reconstruction for a long time, but when facing relocation, their hearts are still filled with reluctance and doubt. How can we help this city progress and reduce the anxiety that accompanies change?
The Solution
Based on these two insights, the video incorporates real interviews and dramatizes two youth stories. We invited Golden Award Director Chin-Yen Yee and young, talented actors Huai-Yun Zhan and Chin-Yu Pan to apply dynamic style to evoke people's inner longing for the future.
EP.1 Yesterday And Tomorrow
Insight: The swing between past and tomorrow
Story: Facing the upcoming relocation, the childhood sweethearts who grew up together started a conversation about yesterday and tomorrow. The boy, always looking back, symbolizes yesterday; the girl, always looking forward, symbolizes tomorrow. Through the girl's hand-drawn book, we preserve the collective memory of the land forever. Tomorrow will always be able to carry the memories of yesterday as they move forward into the future.
EP.2 The Beginning of After
Insight: Impossible to change
Story: A father and son, living a life of self-deception. Neither of them can face up to reality or believe that they have the power to change their situation, until they both pick one thing to start with. We adapted the real stories to reflects the plight of the Wugu Garbage Mountain.
We hope The Stories of Change series can comfort and encourage residents, make them move forward and pursue better future.
The Results
Dispensing with traditional propaganda, after the film series went online, we set a new record for the number of positive discussions in government ads.
- 3,000,000 views within a week, 110k likes, and 24% increase in NTCG’s Governance Satisfaction.
- Rebuilding a city involves not only tangible buildings but also intangible emotions.
- To make people change, we need a special kind of courage, called LOVE.
Today, Wugu Garbage Mountain has become a beautiful park, and Wenzaizun's Illegal iron factories have been torn down. Most residents restart their new life in an almost peaceful way throughout the process.
Innovating to Impact
We humanized urban renewal by shifting government communication from instruction to emotional storytelling. Using real interviews as the foundation, the films created a shared language for change—reducing anxiety, strengthening public support, and helping policy progress with dignity.
Awards Won
One Asia
- Moving Image / Craft & Production Writing – Merit
4A Awards
- FilmLong Film & Video – Gold
Clicks Awards
- Long Film Creativity Award – Silver
Digital Singularity Award
- Best Film Creativity - Silver
Agency& Advertiser of the Year Awards
Best Policy Communication of the Year – Gold
- Best Brand Story of the Year – Silver
Campaign Brief The Work
- Branded Content + Entertainment - Acceptance
- Work for Good - Acceptance
人生地震
東和鋼鐵透過「人生地震(Lifequake)」將「耐震」從產品特性轉譯為「面對人生衝擊的韌性」。
這是我們的 LINEguage
面對競品崛起與使用率下滑,我們將 LINE 從「工具」重新定位為一種由台灣人共同形成的溝通文化:「LINEguage」。
我的卵子我做主
婦女新知基金會是一個不隸屬任何政黨的非營利組織,長期在台灣推動性別平等與女性賦權。基金會成立於 1970 至 80 年代,致力於促進女性在公共與私人生活中的權益。自 1982 年起,基金會在女性相關的法律與政策改革上取得多項重要進展。透過教育倡議與基層組織動員,基金會持續挑戰父權制度,推動女性領導力、職場性別平權、生殖權利,以及家庭法與司法正義。
改變的故事
我們將新北市都市更新的溝通方式,從政令宣導轉為以人為本的故事敘事。《改變的故事》以真實訪談為基礎拍攝兩支影片,降低搬遷焦慮。